What is the solution when G35M gets stuck after loading BL31 in the Petalinux?

MPSoC Boards & Solutions ZU19/ZU17/ZU11
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  1. Please use iWave-provided binaries.
  2. If not, kindly copy the iWave-provided binaries (downloadable from FTP) to the SD card and set the boot mode to SD (SW1 – 0101) on the SoM.
  3. Please verify whether the board boots without connecting the SD card to confirm it is not booting via eMMC.
  4. If it still boots without SD, then replace the binaries in SD with binaries provided in the FTP and make sure to change the switch on SoM (SW1 - 0101).

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Please find the detailed product information here:
Zynq™ UltraScale+™ ZU19/ZU17/ZU11 MPSoC System on Module