What is the solution for .jic & .sof error obtained while programming with G43M SOM?

.JIC Error Solution:

Please ensure that the SOM switch setting SW1 is configured as “ON-ON-OFF-OFF” (JTAG Mode) for programming the .jic file, and kindly re-program.

.SOF Error Solution:

This error is expected because iWave design contains the HPS IP. Directly flashing the .sof file will result in the error message “Boot Loader Information is Missing”.
While flashing the .sof file, please ensure that the SOM switch setting is configured as “OFF-OFF-OFF-OFF” (Boot Mode).

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Please find the detailed product information here:
Agilex™ 7 R24C SoC FPGA System on Module